- In Person- If someone is in front of you, stopping by your office or calling out 'Hi', they win. Stop and respond and be real.
- Phone Call- A phone call loses to a real person, but otherwise, you should probably answer it
- Chat- (i.e. Google Talk, AIM, etc) If you decide to use a chat service, you should probably respond if someone sends you a message. (Just not if you're on the phone or talking to someone... see a pattern here?)
- Voice Mail- I'm not as good at this one. If you miss a phone call and the caller leaves a voice mail, I think you should check it and respond to it before any of the below options.
- Text Message- Personally I wish I could drop responding to text messages below Email in this hierarchy. But if I did that, I might never respond to them. For me, reading and responding to text messages should fall below real people, phone calls, chats, and voice mails. I'm still working on it though.
- Email- I love email, especially with the magical powers of Gmail behind it. But you don't need to respond to it right away. Picture it like an ongoing conversation that two people can have without actually being present. I attempt to respond to email once a day: no more, no less.
- Snail Mail- I almost feel I should rank this higher just for nostalgia's sake. But generally when you get something in the mail, it can wait behind the rest of this list.
Thursday, March 17, 2011
My Hierarchy of Communication
If we were to stack up communication in a hierarchy of importance... here's how I see it: